Your tastes will always outpace your skill, and what to do about it
Powerful advice gleaned from a quote by Ira Glass - your taste will always outpace your creative abilities.
Read more →11-05-2024
Focus on building strong connections with a core group of 50 advocates to fuel sustainable, network-driven growth.
10-08-2024
User feedback is your product's compass. Listen intently, act wisely, and stay true to your vision to navigate towards success.
10-01-2024
Avoid the temptation of the dramatic reveal. Here's why openness and transparency are your real competitive advantages in product development.
09-17-2024
Why a seamless experience can make your work feel superior — even if it's not.
09-04-2024
Burnout is your team's worst enemy. Here's how to prevent it.
07-31-2024
A shift in perspective can help you stay motivated on your journey to the top. Set achievable goals and measure your progress to keep moving forward.
Powerful advice gleaned from a quote by Ira Glass - your taste will always outpace your creative abilities.
Read more →07-09-2024
One of your biggest skills as a person-on-the-internet is your ability to research and learn new things.
06-04-2024
When building something new, what's more important: that it works, or that it looks good? The Aesthetic-Usability Effect says that users perceive more aesthetically pleasing designs as easier to use than less aesthetically pleasing designs.
05-21-2024
Red Lobster's bankruptcy and the importance of understanding your product's pricing and business model, especially for founders and indiehackers building Saas products.
05-15-2024
The endowment effect is a psychological phenomenon where people value things more highly simply because they own them. How can you use this to make your product stickier?
04-30-2024
It's natural for big companies to make mistakes - but when they do, it's a great opportunity for smaller companies to build something better.
04-09-2024
"Unreasonable Hospitality" by Will Guidara outlines how to making customers feel exceptionally special. Let's bring these hospitality principles to tech, by creating memorable experiences, and using hospitality to elevate customer satisfaction in product design, engaging with the people using our products.
03-19-2024
I'm a huge fan of products that use their a free tier to prove their value, and then convert me to a paying customer. Here are a few tools I pay for, and why I think they're worth it.
02-27-2024
Tailwind CSS is a utility-first CSS framework that I've come to love. Here's why I use it and why I think you should too.
01-22-2024
Building better products involves skills you won't learn in computer science school, or at a boot camp. Find success through testing, learning from real-world feedback, and adapting.
12-05-2023
In product design, there's a critical difference between crowdsourcing ideas and feedback, and user research.
11-14-2023
Annual pricing is a great way to increase your revenue and decrease your churn. Here are 3 ways to use annual pricing to your advantage.
09-18-2023
Learn strategies to leverage your product waitlist for sustainable growth. Ideal for indiehackers and startup founders, this guide offers actionable tips to convert initial interest into paying customers.
09-04-2023
Learn how to escape common product development pitfalls using data-driven decisions. Read how Craftwork used analytics to optimize their user experience.
08-01-2023
Well, our startup did - Craftwork is a tech-connected home painting company that is making it easier for homeowners to get their homes painted.
07-11-2023
Meta's new app, Threads, is a Twitter clone that launched last week. It's not perfect, but it's a great example of a product launch that went extremely well.
Tiny Improvements has seen 350% growth in the last 6 months. This is my reflection on that growth, and tips for anyone interested in writing a newsletter.
Read more →04-06-2023
I'm building a new company for the first time since 2016. A lot has changed since then. Here's what feels different this time around.
01-17-2023
A sampling of books that have had a fundamental impact on my career as a designer, developer and startup founder.
09-12-2022
I'm a big fan of working in public. It's a great way to get feedback and improve your work... you just have to be ready to deal with The Internet™️
Let's call it an experiment. I'm building a tiny product to see if I can make something people will buy.
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You're building relationships with all of your customers, whether you know it or not. Setting up the right CRM for your product can help make those relationships stronger.
Read more →In early 2020, smpl was acquired by Proximity. I was cofounder and CEO of smpl - we proudly helped independent coworking spaces manage their communities with automated billing, invoicing, and community management. It was a wild ride, and I couldn't have done it without my two amazing cofounders.
We were acquired by our biggest competitor, Proximity, who are continuing the dream by creating a network of amazing, independently owned coworking spaces around the world.
Read the press release about the acquisition to find out more.
There is another (paywalled) article on Business Insider about the acquisition, too!
More about smpl on Crunchbase.
Tools we used to build smpl:
If you follow me across the various other social networks I use, you'll likely stumble across my passion for cycling. For the past 8 or so years, road cycling has been my primary form of exercise. I love cycling; it keeps me sane, and helps me live a healthier life, while seeing the world. If you haven't been on a bike recently, you should give it a shot - I can't recommend it enough.
Read more →I was cofounder and CEO of smpl, a SaaS startup helping independent-scale coworking operators automate their business. We were featured in a 2017 Article by Axios Charlotte (then called The Charlotte Agenda) as one of the most powerful (lol) startups in town. Pretty cool!
Not much on the web about this these days, but if you really want to go spelunking, here's a Wayback Machine link from late 2016 that's captured the gist of it. Wayback Machine: Top 30 Under 30 Future Leaders of Charlotte, Elevate Lifestyle 2016, and an old facebook event.