How do you choose the right CRM for your product?
You're building relationships with all of your customers, whether you know it or not. Setting up the right CRM for your product can help make those relationships stronger.
Read more โ10-01-2024
Avoid the temptation of the dramatic reveal. Here's why openness and transparency are your real competitive advantages in product development.
08-20-2024
How you do one thing is how you do everything. This is a phrase that has been around for a long time, but what does it really mean? In this article, we will explore the meaning of this phrase and how it can be applied to your life.
06-11-2024
People spend most of their time on sites and apps other than yours. This means that users prefer your site to work the same way as all the other sites they already know.
05-21-2024
Red Lobster's bankruptcy and the importance of understanding your product's pricing and business model, especially for founders and indiehackers building Saas products.
05-15-2024
The endowment effect is a psychological phenomenon where people value things more highly simply because they own them. How can you use this to make your product stickier?
04-30-2024
It's natural for big companies to make mistakes - but when they do, it's a great opportunity for smaller companies to build something better.
04-09-2024
"Unreasonable Hospitality" by Will Guidara outlines how to making customers feel exceptionally special. Let's bring these hospitality principles to tech, by creating memorable experiences, and using hospitality to elevate customer satisfaction in product design, engaging with the people using our products.
01-22-2024
Building better products involves skills you won't learn in computer science school, or at a boot camp. Find success through testing, learning from real-world feedback, and adapting.
12-05-2023
In product design, there's a critical difference between crowdsourcing ideas and feedback, and user research.
11-14-2023
Annual pricing is a great way to increase your revenue and decrease your churn. Here are 3 ways to use annual pricing to your advantage.
11-07-2023
The Decoy Effect is a cognitive bias that causes people to have a strong preference between two options, when presented with a third option that is inferior to one of the original options.
10-31-2023
Building products comes with a sisyphean paradox: The blessing is that there are so many ways to do it. The curse is that there are so many ways to do it.
10-17-2023
Explore the power of hyperfixation on the internet, from tech enthusiasts diving deep into topics to engineers creating innovative solutions. Discover how curiosity can lead to expertise and groundbreaking tools.
09-18-2023
Learn strategies to leverage your product waitlist for sustainable growth. Ideal for indiehackers and startup founders, this guide offers actionable tips to convert initial interest into paying customers.
09-04-2023
Learn how to escape common product development pitfalls using data-driven decisions. Read how Craftwork used analytics to optimize their user experience.
08-15-2023
Reflecting on my morning ritual, journaling for clarity, and podcasts for your morning walk
08-01-2023
Well, our startup did - Craftwork is a tech-connected home painting company that is making it easier for homeowners to get their homes painted.
07-11-2023
Meta's new app, Threads, is a Twitter clone that launched last week. It's not perfect, but it's a great example of a product launch that went extremely well.
07-04-2023
Understand how multitasking affects your customers' memory, and improve your product design and engagement with cognitive psychology and the Zeigarnik effect.
05-09-2023
Everyone has their moonshot: something that seems impossibly difficult. We can learn a lot from the people who have landed their own moonshots.
03-07-2023
Discover the science behind naming and branding, and how the Bouba/Kiki effect can help you create a brand identity that resonates with your audience.
01-31-2023
Explore the fascinating world of perception and cognition in the Tiny Improvements newsletter. Uncover the unexpected tricks of our minds and learn how to make tiny improvements in our cognitive abilities.
01-17-2023
A sampling of books that have had a fundamental impact on my career as a designer, developer and startup founder.
01-03-2023
The end of 2022 brought about a ton of change for me, and a major shift in my career. I'm excited to talk a little about what's next, and to show off a side project I'm readying for release soon.
12-06-2022
The Gartner Hype Cycle, and its relationship with customer experience for new products and companies.
You're building relationships with all of your customers, whether you know it or not. Setting up the right CRM for your product can help make those relationships stronger.
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